Privacy Policy

This Privacy Policy applies to all personal information collected by Axia Dynamis Pty Ltd (we, us or our) via the website located at axiadynamis.au (Website). 

 

1. What information do we collect? 

The kind of Personal Information that we collect from you will depend on how you use the website. The Personal Information which we collect and hold about you may include: name, organisation, email address and phone number. 

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2. Types of information 

The Privacy Act 1988 (Cth) (Privacy Act) defines types of information, including Personal Information and Sensitive Information. 

 

Personal Information means information or an opinion about an identified individual or an individual who is reasonably identifiable: (a) whether the information or opinion is true or not; and (b) whether the information or opinion is recorded in a material form or not. If the information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as “Personal Information” and will not be subject to this privacy policy. 

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Sensitive Information is defined in the Privacy Act as including information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information. Sensitive Information will be used by us only: for the primary purpose for which it was obtained; for a secondary purpose that is directly related to the primary purpose; and with your consent or where required or authorised by law. 

 

3. How we collect your Personal Information 

We may collect Personal Information from you whenever you input such information into the Website, related app or provide it to Us in any other way. 

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When you visit our Website, we may automatically collect certain technical information including your IP address, browser type, device information, operating system, pages visited, date and time of access, referring website, and other website usage information. We may use cookies, analytics services and similar technologies to: improve Website functionality and performance; understand Website usage patterns; enhance security and detect malicious  activity; support business and operational reporting; and improve user experience. 

 

You may disable cookies through your browser settings, however some Website functionality may be impacted. 

 

We generally don’t collect Sensitive Information, but when we do, we will comply with the preceding paragraph. 

 

Where reasonable and practicable we collect your Personal Information from you only. However, sometimes we may be given information from a third party, in cases like this we will take steps to make you aware of the information that was provided by a third party. 

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4. Purpose of collection 

We collect, use and hold Personal Information to: respond to enquiries and requests for information; provide products, services and business updates; manage business relationships and communications; administer and improve our Website; maintain security and protect our systems, personnel and information; comply with legal, regulatory and contractual obligations; and support legitimate business operations. 

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We only collect Personal Information that is reasonably necessary for one or more of these functions or activities. 

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We customarily only disclose Personal Information to our service providers who assist us in operating the Website. Your Personal Information may also be exposed from time to time to maintenance and support personnel acting in the normal course of their duties. 

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By using our Website, you consent to the receipt of direct marketing material. We will only use your Personal Information for this purpose if we have collected such information direct from you, and if it is material of a type which you would reasonably expect to receive from use. We do not use sensitive Personal Information in direct marketing activity. Our direct marketing material will include a simple means by which you can request not to receive further communications of this nature, such as an unsubscribe button link. 

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5. Security, Access, Correction and Privacy Rights 

Axia Dynamis implements reasonable technical, physical and administrative safeguards to protect Personal Information against unauthorised access, disclosure, alteration, misuse, interference or loss. 

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Personal Information is retained only for as long as necessary to satisfy the purpose for which it was collected, or to meet legal, contractual, regulatory, audit, security or business  requirements. 

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Where Personal Information is no longer required, Axia Dynamis will take reasonable steps to securely destroy, anonymise or de-identify the information.

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The Australian Privacy Principles (i) permit you to obtain access to the Personal Information we hold about you in certain circumstances (Australian Privacy Principle 12); and (ii) allow you to correct inaccurate Personal Information subject to certain exceptions (Australian Privacy Principle 13). 

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Subject to applicable law, you may request: access to Personal Information held about you; correction of inaccurate, incomplete or outdated information; clarification about how your Personal Information is used; and information regarding any privacy complaint you have submitted. Axia Dynamis may require reasonable proof of identity before processing such requests. 

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6. Data Breach Notification 

Axia Dynamis takes the protection of Personal Information seriously and maintains processes for identifying, assessing and responding to actual or suspected data breaches. 

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Where a data breach occurs that is likely to result in serious harm to an affected individual, Axia Dynamis will assess its obligations under the Privacy Act 1988 (Cth), including the Notifiable Data Breaches (NDB) Scheme. Where required by law, Axia Dynamis will notify affected individuals and the Office of the Australian Information Commissioner (OAIC). 

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Individuals who believe their Personal Information may have been compromised should contact Axia Dynamis as soon as practicable using the contact details provided in this Policy. 

 

7. Complaint procedure 

If you have a complaint concerning the manner in which we maintain the privacy of your Personal Information, please contact us as on the contact details set out at the bottom of this policy. All complaints will be considered by Axia Dynamis and we may seek further information from you to clarify your concerns. If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner. 

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7. Overseas transfer 

Axia Dynamis may utilise trusted third-party service providers, including cloud hosting, collaboration, communications, security and analytics providers. 

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As a result, Personal Information may be processed, stored or accessed in jurisdictions outside Australia. Where this occurs, Axia Dynamis will take reasonable steps to ensure such providers maintain appropriate privacy, confidentiality and security safeguards consistent with applicable legal requirements. 

 

By providing Personal Information to Axia Dynamis, you acknowledge that overseas processing may occur as part of normal business operations. 

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8. GDPR 

In some circumstances, the European Union General Data Protection Regulation (GDPR) provides additional protection to individuals located in Europe. Where this is the case, there may be additional rights and remedies available to you under the GDPR if your Personal Information is handled in a manner inconsistent with that law.

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9. How to contact us about privacy 

If you have any queries, or if you seek access to your Personal Information, or if you have a complaint about our privacy practices, you can contact us through: security@axiadynamis.au. 

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We will endeavour to acknowledge privacy enquiries and complaints within a reasonable timeframe and respond in accordance with applicable legal obligations. 

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Policy Last Updated: July 2026